SiteVision, Inc. respects the privacy and security of its customers and users of its website. SiteVision, Inc. strives to provide you with a personalized Internet experience that delivers to you the information, products and services that you need. In order to achieve this goal, SiteVision, Inc. collects information during your visits to our website, via email and postal mail, and directly from you while speaking via telephone.
Information We Collect
SiteVision, Inc. collects certain information from and about its customers from our web server logs, support ticket and email and postal mail, and directly from the user.
Different types of personally identifiable information collected from the user by SiteVision, Inc. includes, but is not limited to: name, mailing address, telephone numbers, email addresses and other information that may be needed for providing the services requested by the consumer. All of this information is provided voluntarily by the consumer through various order forms, email messages and/or support forms sent to SiteVision, Inc. and any information provided by the telephone or other medium known or unknown.
If you purchase products or services, we may also request financial information such as credit card or bank account information. Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider.
How We Use Your Information
The purpose of storing any personal information you may provide us when you visit our site or fill out any SiteVision, Inc. forms, is to enable SiteVision, Inc. to maintain communication with you. We will not sell, share, or give this information to any other company.
SiteVision, Inc. may send periodic emails announcing important service changes, new features, or technical issue updates.
SiteVision, Inc. may contact you directly through the email address or other information you provide to confirm information or purchases we have successfully received from you. SiteVision, Inc. will also contact you to respond to your questions, to provide the services you request, to manage your account, and/or to inform you of any service announcements.
SiteVision, Inc. may share such information in response to any legal processes, such as a court order or subpoena, or in special cases such as a physical threat to you or others. Otherwise, this information is kept secure and confidential.
How We Protect Your Information
SiteVision, Inc. has employed the use of electronic security measures to protect against the loss, theft, misuse, alteration, or unauthorized disclosure of your information submitted to our website. These measures include firewalls, passwords, encryption, anti-virus software and intrusion detection software.
When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology. However, please note that electronic communication (e.g. email, online chat or instant messaging) that you may send to us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. While we strive to protect any personal information in our possession, we cannot guarantee the security of any information you disclose online and you do so at your own risk except for on our secure pages.
Questions or Concerns