Roanoke, VA March 16, 2013: In an innovative move some years ago, the Central Virginia Waste Management Authority (CVWMA) added an online support system for its customers in the Central Virginia area. The original system allowed CVWMA to manage all customer curbside requests for central VA. The system included the ability for customers to ask online about bin deliveries, missed pickups, info requests, email notification of scheduled pickups, recycling requests, reports, and the like.
More recently CVWMA added an E-Commerce Option so that customers can order and pay for their curbside carts online. In the new enhancement, Petersburg, VA residents will have a new recycling vendor interface.
The new interface by SiteVision will log calls and process users to the new, approved recycling vendor for that jurisdiction. The project includes database enhancements, email reminder forms, associated Q&A and testing, and deployment to production and backup servers.
The online ordering system includes a search function which permits users to find their specific address. They are then presented with a screen that includes their address, a pop-up collection schedule for their area, an option to request an email reminder the day before pick-ups, a recycling bin request and the ability to order a regular 96-gallon curbside cart. The user then proceeds through the secure, online ordering and payment process. Upon successful completion of their purchase, customers receive an Order Confirmation page which can be printed, as well as an email receipt. The cart is then delivered within two to three weeks.
The Central Virginia Waste Management Authority (CVWMA) is a public service authority that coordinates recycling and solid waste management programs with thirteen local governments in central Virginia. Since its formation in 1990, the CVWMA has provided economical waste management and recycling solutions for reach of its member jurisdictions. The service celebrated its 20th year of service in December of 2010. A board of directors including representatives from each member locality governs the actions of the Authority and daily operations are coordinated by an experienced staff.
SiteVision, Inc. (www.sitevision.com) is an Internet application development, consulting, design and hosting firm providing solutions for a broad spectrum of markets and industries, as well as for state, federal and international entities. Expertise includes custom, back-end dynamic applications, consulting to achieve unique goals, geographic information systems (GIS), content management systems, hosting services including, map and GIS application hosting, as well as custom and dedicated hosting solutions.
SiteVision, Inc. participates in, or is available through, the following state and federal contracting vehicles:
The firm has its home office in Roanoke, VA, with sales offices in Charlottesville, VA and Miami, FL.
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